Andre Ferreira
November 4, 2019
on Sirelo
On a Expact relocation AGS Portugal forgot (or lost) 7 boxes in Lisbon. Only detected when the delivery (the other boxes) arrived to the destiny. Only after the arrival of the delivery they realized the boxes were left in Lisbon. Since then (almost 2 months!! there is no communication, no action, no new due date, nothing). Until today I do not have the missing boxes - my goods, I do not know when (if) they will arrive. Worst service I was given in my life. Totally unprofessional. Lack of respect. Run away from this company - there are several others that for sure will treat your better.
(lack) Communication - the worst I've had
Moved from Lisbon (Portugal) to Pretoria (South Africa)